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Work order and requests management

For organizations that want a better connection with their customers

For organizations that want transparent request management

For organizations that want transparent employee duties and tasks



  WORK ORDER BASE


In today's business it is important to correctly record, manage carry out the tasks and in the end inform everyone included about it's completion.

Tasks can come from different sources:

   from customers
   from other employees
   from superiors
   from meeting decisions and other


The employee no longer has a single task but dozens of them that he needs to manage correctly and depending on priorities.



WORK ORDERS, HELP DESK




Digitalno odobravanje radnih naloga

Baza radnih naloga i zahtjeva kupaca

    WORK ORDER PROCESSING

Hivergen WO solution allows transparent management of all employees. You can track information like:

   who is the principal
   when task is assigned
   who authorized the task
   who is assigned to carry out the task
   when is the deadline for the task etc.


You can react quickly for any needed changes because all work orders and tasks are in one place.



ALL WORK ORDERS IN ONE PLACE


Work order analysis

Analytical part of Hivergen WO solution allows  overview of work orders by employee with set criteria. By connecting of work hours module you can track timeline of every work order. Analiziranje radnih naloga



Advantages of work order management

    All work orders on one place - one work order database

    Exactly defined initiating work order date, deadline and notes

    Possibility of including partners that can track execution and the flow of work orders

    Analysis of employee load and time spent per work order


   Process adjustment

Employees can work without thinking about work order distribution because it is handled automatically by the system.

The advantage of this kind of work order management is that all work orders are in one place and all changes are visible to everyone who needs to see them.

Some steps are skipped, processes are standardized, optimized and faster.

Allow your partners/clients the possibility to become a part of your company, connect even more. For example: you partner can see all his requests to you and their status.



INCLUDE YOUR PARTNERS IN YOUR BUSINESS

Automatizirana dostribucija zadataka

 



Hivergen WO ON YOUR EXAMPLE

Hivergen WO adapts to your company.
if you would like to see how it can automatize your tasks, contact us.


Contact us